Do Even More with SnapApp Services
We know it takes more than software to run your business, and sometimes, you’re going to need an extra hand. With SnapApp services, a team of experts are always here to help; whether it’s with a quick how-to question, an impending campaign deadline, or planning for more strategic initiatives. From design and writing to custom feature development and account management, we give you access to our expertise and resources, to maximize your SnapApp investment and drive optimal results.
Design & Writing
Design and Writing
Are you great with pictures, but not words? Do you have all of the ideas and assets you need to create an amazing app, but no bandwidth to put them together? Or maybe you just need a little – or a lot – of inspiration? Let our team of professional graphic designers and copywriters give you a hand. We can handle your app creation from start to finish - or anywhere in between. We’ll work closely with you to understand your visual and campaign performance goals, and combine that with in-house expertise to build your perfect app.
Custom Feature Requests
Custom Feature Development
The SnapApp Marketing Platform provides access to the widest range of content and social promotion apps with the most flexibility in design and user-experience “out of the box” but we understand that your business may still have unique needs. For that, our team of product development experts will gather information about your specific request and provide options for custom feature development.
Sample development services:
- White Labeling: Remove SnapApp logo/name from the app and social sharing steps.
- Translation Services: Revise all hardcoded text into the language of your choice; change justification for right- to-left read languages.
- Feature and Functionality Development: CSS or code changes and additions to current functionality.
On Boarding & Success Coaching
On Boarding and Success Coaching
Our number one job is to make our customers effective, efficient and successful! In addition to in-platform tips and a searchable product knowledgebase, every license customer receives a dedicated account manager who will:
- Facilitate on-boarding and training for you and your team.
- Be your single point of contact for day to day and strategic best practice questions.
- Provide periodic account performance reviews to uncover opportunities for improvement.
- Represent your product feedback for continuous functionality advancement.
Additionally, your account manager is available by email, phone and chat. Our goal is to provide unparalleled support.