Customer Success Program
"You saved our month!"
- John Westby, Director of Digital Marketing - SilkRoad
We understand there are business challenges you need to conquer and metrics you need to deliver on, which is why we created our Customer Success Program.
We distill best practices to deliver actionable advice and support to help you
achieve quick and sustainable results.
As a SnapApp client, your dedicated Customer Success Manager becomes an extension of your company’s marketing team by learning about your business goals, initiatives, and upcoming campaigns, to help you create a programmatic strategy for leveraging interactive content.
Your First 90 Days With SnapApp
To ensure our customers are properly on-boarded and set up for success from the get-go, we have developed an intensive program for your first 90 days with SnapApp. Our training has a heavy focus on getting you creating great content quickly, while leaving you with a scalable model for easy future publishing.
Make Content Production Programmatic
The most important part of any type of campaign is consistent implementation for a steady stream of results. Your Customer Success Manager will help you create a program around integrating SnapApp across your marketing efforts to create an engaging user experience, drive consistent results, and increase conversions.
Measuring Metrics For Success
Our team takes time to learn about your goals and metrics for success, ensuring your content is delivering outstanding ROI. Through your customizable dashboard and 1-on-1 analytics meetings with your Customer Success Manager, we will help you determine what is working and share recommendations and best practices drawn from our growing network of customers.