Customer Success

Partner with SnapApp for Better Lead Qualification

Our customer success team will help you jump start your lead qualification engine so you can power better sales outcomes.

Calibrate for Qualified Leads

Get the best leads to sales faster with the help of our customer success team.

Quick Start with Onboarding

During your onboarding period you will connect SnapApp to your other marketing tools, get insight from your sales team, and start publishing interactive assets.

Strategies to Match Your Goals

Our customer success team is ready to help you with strategies, best practices, and playbooks to match your marketing goals and activities.

Ongoing Support When You Need It

Regular check-in calls and analytics reviews help you keep your efforts on track, and ensure you’re getting maximum value. Need more support? Our team can help.

Our Onboarding Process

We designed our onboarding process to accelerate your time to value and help imbue your organization with best practices and knowledge from the hundreds of successful customers who preceded you on this journey. Our discovery process will help you understand what your sales team wants in a lead, how to turn that criteria into qualifying questions, and then execute an interactive qualification strategy. Along the way we’ll make sure SnapApp seamlessly fits into your marketing automation platform and CRM, is on brand, and slots into your existing marketing activities.

A dedicated team will train you on how to use our platform to meet your marketing goals, how to measure performance, and how to get the best results from your investment in SnapApp.

Building a Lasting Partnership

Supporting our customers is our priority—if you are not successful we cannot be successful. Beyond initial onboarding and training, we also have a dedicated support team to help on an ongoing basis. As a customer, you will be invited to exclusive customer-only webinars, and receive content focused on B2B demand gen best practices and outcomes in our customer newsletter. Want more? You can also subscribe to our blog.

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